Goal Identify who might be handling too much responsibility, and also check if there are tasks that might not have clear ownership. Solution: To do this, we perform two types of analysis on the RACI matrix. First is vertical analysis, and second is horizontal analysis. These two perspectives help us…
Posts published in “Blogs”
Billing activities repeated monthly, but no one had a clear view of how tasks overlapped across the cycle. Teams felt constantly busy, yet leadership couldn’t see whether the workload was evenly distributed or if personnel capacity was already maxed out. What I did 1. Mapped all billing-related processes within a…
Business-to-Business bill data was fragmented and difficult to interpret. Finance needed billing accuracy, Sales and Marketing needed client-level insights, and Management needed high-level performance views, yet everyone worked from different files and formats. What I did 1. Consolidated raw billing data into a single, structured master table. 2. Designed clean…
It is my first time to go to Manila Ocean Park and The Biodome with my small family. My son just turned one so we planned a trip to see what nature has to offer. We hope he gets to see the beauty of the world in the future and…








