Fact: “Did not visit the unit for a month but received an Php xxx.xx amount on water bill.” Question: Why?
Answer: Minimum bill charges are usually stated in the contract between a consumer and a specific utility company. This is to ensure the annual revenue level from each customer even if there is zero consumption. This should cover the development, operations, and maintenance expenses of the distribution system such as in the distribution of water or power.
Water is distributed by BP Waterworks Inc. to residents of Urban Deca Homes Tondo Manila. The company issued a table of consumption rates in late 2020. See below. Clearly, zero consumption in the table below shows a minimum charge of Php 216 as of 2022.
BPWI Interim Tariff | 2022
Read more about the issued consumption rate in this link.
TRIVIA:
We also would like to commend the good customer service from one of their employee in Tondo Manila. Easy to talk to on Viber. They answer immediately about any water service concerns during work hours.
Update from BP Waterworks as of May 20, 2022
For any concerns regarding the utility bill (water and power), reach out to the following contact numbers.
BP Waterworks at Urban Deca Homes Tondo Manila
Lot 1 at B9-0205. Ms. Aimee at 0922-4093-430 (Viber)
